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Planned maintenance in parts of Central Auckland Some customers may experience low water pressure or a short supply interruption this week. Check the faults and outages map for updates in your area.
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Report a fault, pay your bill, move house or find out about water restrictions. Everything you need for your water and wastewater services in one place.

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Help and resources

Understanding your bill

Find out how your water and wastewater charges are calculated and ways to manage your usage.

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Saving water

Simple tips to use water wisely at home and in your garden, and how to check for hidden leaks.

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Contact Watercare

Chat with Ivy, our AI assistant, any time, or talk to our team about your account or a fault.

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